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Parking barrier defective: What you can do

A broken entry barrier is annoying for visitors and car park operators alike. Unfortunately, this condition is not uncommon: smooth entry and exit to car parks is regularly impeded by defective barriers. We show you how best to deal with this problem and how to avoid it in the future.

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2025
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A broken entry barrier is annoying for visitors and parking lot operators alike. Unfortunately, this condition is not uncommon: smooth entry and exit to parking lots is regularly impeded by defective barriers. We will show you how best to deal with this problem and how to avoid it in the future.
Find information for parking operators and for parkers in this article!

Defective parking barrier: Information for parking operators

Broken barrier on my park area

If your parking barrier is defective, you must of course take care of it as quickly as possible. After all, you will lose revenue in the meantime, as you will not be able to check incoming and outgoing vehicles and their length of stay. You may even have to temporarily close your parking lot completely because it is no longer passable due to a defective parking barrier or because there are safety risks.

‍Repair or replace parking barrier?


If the reason for the barrier's defect is not obvious, you should first investigate the cause or arrange for appropriate specialists to determine the problem with your barrier system. Based on this, you can decide whether a repair or a completely new barrier is the better solution. Unfortunately, both options are usually associated with high costs. In addition, you have to reckon with surcharges if the defect should occur late in the evening or at night, since a 24/7 service is usually required for this. The prices for modern barriers, special spare parts and installation services should also not be underestimated. Depending on the damage and the model of your barrier, there may also be a long waiting time for the delivery of spare parts.

‍Parkingwithout barrier system


A defective parking barrier always entails a lot of effort and a financial burden for parking operators. But these circumstances can easily become a thing of the past. You ask yourself how? Nowadays, there are intelligent systems with automatic number plate recognition that make the use of a parking barrier a thing of the past. Your customers can simply drive into the car park. Their number plate is automatically recorded on entry and exit and matched with the payment process. In this way, the parking process is regulated without any barrier at all. Susceptibility to faults is almost completely eliminated here, as the system runs entirely in the cloud. 

Leave the costs and hassle surrounding defective parking barriers behind you. We would be happy to show you how you and your customers can benefit from our digital parking management solution. Simply contact us for more information and a no-obligation consultation.

Parking barrier broken: Information for parkers 

What do I do if the parking barrier is defective?


You want to drive into a parking space as usual, but suddenly find yourself in front of a locked barrier. You notice that the barrier system is broken and cannot be opened. In this case, unfortunately, you have no choice but to look for an alternative parking space. Especially in urban areas or under time pressure, the search for a parking space can quickly lead to stress. 

If you use the car park frequently, it is certainly in your interest to be able to use the parking area again quickly. If it appears that the operator is not yet aware of the defect, you can inform them by telephone. The contact details are usually posted on the car park or parking garage.

Parking barrier no longer opens

It is just as annoying if you have already parked and realise when exiting that the barrier remains locked and prevents you from finding your way to freedom. Usually you will find a help button at the exit for such situations, which you can press. In this case, you can also try to contact the operator directly.


However, in both cases you don't know how long it will take until you actually get help. You may have to wait hours before you can leave the car park with your car.

Stress free parking

‍Infact, these unpleasant situations caused by broken barriers can now be avoided quite easily: Modern parking lots are already equipped with digital systems and therefore function completely barrier-free. Instead of taking a parking ticket, your license plate number is stored (encrypted in compliance with the GDPR, of course) and you can drive directly into the parking lot or parking garage. You decide whether you want to pay by app or at the ticket machine and then simply drive out of the parking space. Find out more about smart parking solutions as part of a digital future.

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Frequently asked questions about parking space monitoring

What is digital parking space monitoring?

Digital parking space monitoring is a technology that makes it possible to automatically monitor and manage parking spaces. Systems such as license plate recognition and real-time data analysis are used to check parking duration, detect violations and monitor parking space utilization in real time - without any manual intervention.

What are the advantages of digital parking space monitoring?

Increased efficiency: Automatic monitoring reduces administrative effort.

Cost reduction: Low hardware usage and minimal maintenance reduce operating and investment costs.

Betterparking space utilization: Real-time monitoring ensures that parking spaces are available for the right users.

Ease of use: Easy parking for your users without manual barriers or tickets.

Data protection: Our solutions are GDPR-compliant and ensure secure data storage.

How does license plate recognition work?

License plate recognition scans the license plates of vehicles entering or leaving a parking space. The system records the parking time and checks whether the parking regulations are being adhered to. Violations such as exceeding the parking time or missing parking fees are automatically detected and processed accordingly.

Is digital parking space monitoring secure and compliant with data protection regulations?

Yes, our systems are GDPR-compliant and meet all legal requirements for the protection of privacy. The data collected is processed in compliance with data protection regulations and only the information necessary to monitor the parking process is stored.

How quickly can digital parking space monitoring be implemented?

The digital solution is often implemented within a day. All you need are scanners and signs to inform users of the parking rules. We install quickly and without major structural changes or long downtimes. Make an appointment now!

What types of parking areas can I monitor with the digital solution?

Our solution is suitable for all types of parking areas, both indoors and outdoors. It can be used in shopping centers, airports, hotels, health centers, swimming lakes, beaches and mountain railroads. Digital parking surveillance is scalable and customizable to meet the requirements of any parking area.

How do my customers benefit from digital parking space monitoring?

With digital parking space monitoring, your customers benefit from a stress-free parking experience. They no longer have to search for a parking space or worry about parking tickets. Our real-time data ensures that parking spaces are always used optimally, and automated parking time control ensures that third-party parkers are kept away.

Can digital parking space monitoring be integrated with other systems?

Yes, our solutions can be easily integrated with other systems and parking apps to further improve the user experience. We offer flexible integrations that make it possible to connect different systems such as online payment or charging stations for electric vehicles.

Are foreign licence plates also recognised?

Yes. Number plates from all European countries can be recorded.

Do drivers have to slow down when entering?

No. Drivers only have to comply with the speed limits of the applicable road traffic regulations.

How does number plate recognition work?

The license plate of a vehicle is automatically recognized when entering and exiting. There is no permanent video recording. Only when a license plate number is recognized is a one-off recording of the license plate area made in compliance with data protection regulations.

How does the system behave in rain or snow?

The license plate scanner is equipped with a weather protection and heating element and is designed for all weather conditions.

Does the number plate recognition also work in the dark?

Yes, license plate recognition works in the dark with the help of additional infrared lighting.

Where can Peter Park be used?

The solution is suitable for all clearly defined parking areas away from public roads. The technology can be used both indoors and outdoors. For example, outdoor parking spaces, parking garages or underground garages.

Who is responsible for data protection?

Peter Park is responsible for the data protection-compliant operation of the parking system.

Does the registration of licence plates have to be reported to the respective data protection authority?

No, you do not have to report the number plate recognition to the data protection authority.

Is number plate recognition allowed in Germany?

Yes, in compliance with the applicable GDPR.

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