Barrier-free parking system at the NH Hamburg Altona hotel

Hamburg, DE
Hotel & gastronomy
August 2022

- Parking space monitoring

- 1 Camera

Barrier-free parking system at the NH Hamburg Altona hotel
The challenge

High effort and cost-intensive parking space management

The cost-intensive maintenance of the parking technology and a lack of control over third-party parkers repeatedly posed problems for the NH Hotel Hamburg Altona. A lack of free customer parking spaces and the associated dissatisfaction of guests has repeatedly kept employees away from their actual tasks.


Pleasant parking experience for hotel guests

The barrier-free parking system enables seamless entry and exit of the hotel's parking areas and underground garage. The vehicle's license plate number is read by a scanner when entering and exiting, making barrier systems unnecessary. Hotel guests pay at reception by entering their license plate number, visitors pay via the EasyPark app. Paying at a machine is therefore no longer necessary. Automated parking management processes reduce effort and costs for hoteliers.

The results

Fast and uncomplicated parking process

100 %
App payment*
100 %
Share of cashless payments
25 kg
Paper savings*
* Extrapolation to one year

Thanks to the digital parking solution, guests can easily enter the parking area before check-in. This reduces backlogs at the entrances and exits of the hotel and relieves staff at reception. Guest and visitor satisfaction is increased by the availability of customer parking spaces.

"We opted for the parking system from Peter Park because we wanted a complete solution from a single source and wanted to implement the best possible individual system solution to meet the needs of our guests. Our aim is to make our guests' stay as comfortable as possible, which includes a seamless and pleasant parking experience. We are more than satisfied with the result in terms of user-friendliness and significant process optimization."

Thomas Stieber
Former Managing Director NH Hotel Altona

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